FAQ / Frequently Asked Questions

Twiliner is Europe's first night bus with real lie-flat seats. At the touch of a button, your seat transforms into a flat bed – ideal for sleeping, working, or relaxing. On board, you'll find a spacious restroom, a changing room, and a snack bar. And all this with up to 91% less CO₂ than flying.

Because travel should be enjoyable again. No airport stress, no security checks, no hotel nights. You board in the city center, sleep, work, or relax – and wake up at your destination at sunrise. Comfortable, climate-friendly, relaxed.

We currently operate two routes with almost daily departures:
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1. Zurich – Basel – Luxembourg – Brussels – Rotterdam – Amsterdam
2. Zurich – Bern – Girona – Barcelona

You can find more information about our travel destinations under Destinations. More destinations are already being planned. We aim to expand to 30 destinations in Europe within the next three years.

According to a study by the German Environment Agency, long-distance coaches are the most environmentally friendly mode of transport for long-distance passenger travel. Our mission: to convince people who would otherwise have flown. Compared to flying, you save up to 91% CO₂ with us. Additionally, we run on HVO diesel – making us as climate-friendly as a night train. Going electric would be the ultimate goal. We're working on it.

Included free with every Twiliner ticket:

• 1 large checked bag (max. 23 kg, 80 × 50 × 35 cm)
• 1 carry-on bag (max. 7 kg, 50 × 30 × 20 cm)

Please note: Storage space directly at your seat is limited. It's best to only bring a small bag or backpack to your seat. Need more? Additional luggage can be booked online or directly with the bus driver for an extra charge.

Unfortunately, we currently cannot transport regular bicycles or mountain bikes. Folding bikes are permitted – as extra luggage, under these conditions:

• Folded and in a bag
• Max. 65 × 65 × 30 cm
• Max. 20 kg

Carriage is at your own risk – Twiliner accepts no liability for damages. We are working on being able to transport regular bicycles as well. Sign up for our list, and we'll inform you about test runs and new offers.

Unfortunately, not yet. We know many people wish for this, and we are working on a solution.

Currently, dogs are not allowed on board – and yes, we're sad about it too. We are actively looking for a solution so that furry companions can travel with us soon.

Very. Our restraint system for the reclining position has been professionally tested, making Twiliner the only night bus in Europe that ensures safe travel while sleeping. Important: The seatbelt must remain fastened throughout the entire journey, and when reclining, you slip into the comfortable sleeping bag.

We collaborate with Europe's best bus companies. Our drivers are experienced, certified, and specially trained for night routes. For safety reasons, each journey is staffed by two drivers who alternate regularly.

Our seats are designed and tested for adults. Therefore:

• We are currently unable to transport children under 5 years of age.
• Children aged 5 and older are welcome, provided they are accustomed to long journeys and can maintain the quiet atmosphere on board.

Absolutely. With free Wi-Fi, USB charging ports, fold-down tables, and a quiet environment, you can be productive with us – while also helping your company achieve its CO₂ targets. It's best to speak with your company's travel or sustainability manager.

Yes, on our existing routes, the entire 21-seat bus can be chartered. Charter requests must be made at least 180 days in advance. We cannot accommodate requests for other destinations or with shorter notice.